Terms and Conditions
Last updated 18 August 2026
Agreement between User and https://sync.wtxlabs.com
These Terms and Conditions govern access to and use of the wtxLabs Sync service provided by WTXLABS, LLC, a Georgia limited liability company (“Company,” “we,” “us,” or “our”). wtxLabs Sync is a software service provided and operated by WTXLABS, LLC.
Welcome to https://sync.wtxlabs.com. The https://sync.wtxlabs.com website (the “Site”) is comprised of various web pages operated by WTXLABS, LLC (“wtxLabs”). https://sync.wtxlabs.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of https://sync.wtxlabs.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
https://sync.wtxlabs.com is a Software as a Service (SaaS) Site.
wtxLabs Sync is a subscription software service for churches that use Planning Center. Once a church connects its Planning Center account, Sync displays information the church has already marked public in Planning Center - such as event signups, group listings, and sermon media - as embeddable widgets on the church’s own website, refreshed automatically about every fifteen minutes. The church installs a single line of code on a website they control. Sync only ever reads from Planning Center and never writes back to it. Connecting and previewing is free; a paid subscription is required to publish live embeds on a website. Subscription payment is processed by Stripe, and card details are entered on Stripe’s own pages and never reach wtxLabs.
Privacy
Your use of https://sync.wtxlabs.com is subject to wtxLabs’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
Electronic Communications
Visiting https://sync.wtxlabs.com or sending emails to wtxLabs constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Children Under Thirteen
You must be at least 13 years or older to use the Site. wtxLabs does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://sync.wtxlabs.com only with permission of a parent or guardian.
Cancellation/Refund Policy
You may cancel your subscription at any time from the billing portal. You will keep access to publish live embeds until the end of the billing period you have already paid for, after which the embeds stop appearing on your live site. We do not refund part-used periods. If we ever shut the service down, we will refund whatever you have paid for and not received. Cancelling does not delete your account settings or designs, so you can resume later. Disconnecting Planning Center is separate from cancelling and does delete the records the Company has copied. Please contact us at sync@wtxlabs.com with any questions.
Links to Third Party Sites/Third Party Services
https://sync.wtxlabs.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of wtxLabs and wtxLabs is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. wtxLabs is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by wtxLabs of the site or any association with its operators.
Certain services made available via https://sync.wtxlabs.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://sync.wtxlabs.com domain, you hereby acknowledge and consent that wtxLabs may share such information and data with any third party with whom wtxLabs has a contractual relationship to provide the requested product, service or functionality on behalf of https://sync.wtxlabs.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use https://sync.wtxlabs.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to wtxLabs that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of wtxLabs or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. wtxLabs content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of wtxLabs and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of wtxLabs or our licensors except as expressly authorized by these Terms.
Embed Licence
Subject to your compliance with these Terms and an active paid subscription, wtxLabs grants you a limited, non-exclusive, revocable, non-sublicensable, non-transferable licence to embed and display the wtxLabs Sync widget (the “Embed”) solely on internet domains that you own or control. This licence terminates automatically on cancellation, non-payment, or termination of your account. You may not copy, modify, reverse engineer, redistribute, resell, or create derivative works of the Embed, and you acquire no ownership rights in it. wtxLabs retains all right, title, and interest in the Embed and the Service.
Your website. wtxLabs is not responsible for your website, your hosting, or how the Embed interacts with any other code, plugin, theme, or service on your site. You are solely responsible for the lawful display of any data you choose to surface through the Embed, including obtaining any consent or authority required to publish it.
Third Party Accounts
You will be able to connect your wtxLabs account to third party accounts, including Planning Center. By connecting Planning Center, you authorize wtxLabs to access and cache data your account is permitted to share, solely to provide the Service. You may revoke this authorization at any time by disconnecting, which deletes cached records.
International Users
The Service is controlled, operated and administered by wtxLabs from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the wtxLabs Content accessed through https://sync.wtxlabs.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
Indemnification
You agree to indemnify, defend and hold harmless wtxLabs, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. wtxLabs reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with wtxLabs in asserting any available defenses.
Data Processing Addendum
To the extent WTXLABS, LLC processes Personal Data on behalf of Customer in providing the wtxLabs Sync Service, the Data Processing Addendum available at https://sync.wtxlabs.com/dpa, identified by its applicable version number and effective date, is incorporated into and forms part of these Terms. If the Data Processing Addendum conflicts with these Terms concerning the processing of Customer Personal Data, the Data Processing Addendum controls solely with respect to that conflict.
Documents Covered
The dispute-resolution and binding-arbitration provisions in these Terms apply to disputes arising out of or relating to these Terms, the wtxLabs Sync Service, Customer’s account or subscription, the Data Processing Addendum, the AI Terms of Use, Customer Data, privacy or security obligations, payment, suspension, or termination.
Binding Arbitration
Except for an individual claim eligible for small-claims court and a request for temporary relief expressly permitted below, WTXLABS, LLC and Customer mutually agree that any dispute, claim, or controversy arising out of or relating to the wtxLabs Sync Service, Customer’s account or subscription, these Terms, the Data Processing Addendum, the AI Terms of Use, Customer Data, payment, suspension, termination, or the parties’ relationship will be resolved through final and binding arbitration rather than litigation in court.
Before commencing arbitration, the initiating party must provide written notice describing the dispute and requested relief. The parties will have 30 days after receipt of the notice to attempt an informal resolution.
Arbitration will be administered by the American Arbitration Association under its Commercial Arbitration Rules and conducted by one neutral arbitrator. The legal seat of arbitration will be Fulton County, Georgia, although proceedings may be conducted remotely.
If the designated administrator is unavailable or unwilling to administer the arbitration, the parties will attempt to agree on a substitute. If they cannot agree, either party may request appointment of a substitute by a court of competent jurisdiction.
To the fullest extent permitted by applicable law, each dispute will proceed only on an individual basis and not as a class, collective, consolidated, or representative proceeding. The User and the Company each waive any right to bring or participate in a class, collective, consolidated, or representative action.
WTXLABS, LLC and Customer understand that arbitration replaces the right to have a covered dispute decided in court by a judge or jury. Each party waives the right to a jury trial for covered disputes.
Either party may bring an eligible individual claim in small-claims court. Either party may also seek temporary court relief when reasonably necessary to protect confidential information, intellectual-property rights, account security, Customer Data, or the status quo while arbitration is pending.
Arbitration fees and costs will be allocated under the applicable arbitration rules, subject to applicable law.
A court proceeding permitted by this section, including a proceeding to compel arbitration or confirm, modify, or vacate an arbitration award, must be brought in a court of competent jurisdiction in Fulton County, Georgia.
If any portion of this section is found unenforceable, the remainder will continue to apply. This section survives cancellation, expiration, suspension, or termination of the Agreement.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. WTXLABS, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
WTXLABS, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. WTXLABS, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WTXLABS, LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF WTXLABS, LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Limitation of Liability
EXCEPT FOR THE EXCLUSIONS BELOW, THE TOTAL AGGREGATE LIABILITY OF WTXLABS, LLC ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO WTXLABS, LLC IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THIS LIMITATION IS CUMULATIVE AND NOT PER-INCIDENT; MULTIPLE CLAIMS DO NOT ENLARGE IT. THIS CLAUSE IS INDEPENDENT OF, AND SURVIVES ANY FINDING OF UNENFORCEABILITY IN, THE LIABILITY DISCLAIMER ABOVE.
THE FOLLOWING ARE EXCLUDED FROM THE FOREGOING CAP: (A) YOUR INDEMNIFICATION OBLIGATIONS UNDER THESE TERMS; (B) YOUR BREACH OF THE EMBED LICENCE, INTELLECTUAL PROPERTY RESTRICTIONS, OR PROHIBITED-USE WARRANTIES; (C) AMOUNTS YOU OWE FOR FEES; AND (D) LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW, INCLUDING GROSS NEGLIGENCE, WILLFUL MISCONDUCT, FRAUD, AND PERSONAL INJURY OR DEATH.
Termination/Access Restriction
wtxLabs reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Georgia. For any matter that properly requires court involvement under the Binding Arbitration section above, you consent to the exclusive jurisdiction and venue of the courts of Fulton County, Georgia. This section does not limit the Binding Arbitration section, which governs the resolution of covered disputes. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and wtxLabs as a result of this agreement or use of the Site. wtxLabs’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of wtxLabs’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by wtxLabs with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and wtxLabs with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and wtxLabs with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
wtxLabs reserves the right, in its sole discretion, to change the Terms under which https://sync.wtxlabs.com is offered. The most current version of the Terms will supersede all previous versions. wtxLabs encourages you to periodically review the Terms to stay informed of our updates.
Contact Us
wtxLabs welcomes your questions or comments regarding the Terms:
Written notice of a dispute under the Binding Arbitration section may be sent to WTXLABS, LLC at sync@wtxlabs.com or at the mailing address below.
WTXLABS, LLC
Email Address: sync@wtxlabs.com
Mailing address: 279 W. Crogan Street - TRS, Lawrenceville, Georgia 30046
Phone number: (470) 223-8233
Effective as of August 18, 2026